Question 1

How do I cancel my subscription?

Accepted Answer

Open the App Store on your iPhone, tap your profile icon, go to Subscriptions, find the Black Stone Row app, and tap Cancel Subscription. Changes take effect at the end of your billing period.

Question 2

I found a bug. How do I report it?

Accepted Answer

Email support@blackstonerow.com with your device model, iOS version, and a description of what happened. Screenshots or screen recordings help a lot.

Question 3

Is my data stored or shared?

Accepted Answer

We use Supabase for secure data storage and the Anthropic API for AI processing. We do not sell your data or share it with advertisers. See our Privacy Policy for full details.

Question 4

Which apps are available on Android?

Accepted Answer

Currently all Black Stone Row apps are iOS only. Android versions are being considered and will be announced when they are ready.

Question 5

How do I request a refund?

Accepted Answer

Refunds for App Store purchases are handled by Apple directly. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund.

Question 6

I lost access to my account — what do I do?

Accepted Answer

Email support@blackstonerow.com with your registered email address and the app name. We'll help you recover access as quickly as possible.

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